This Return & Refund Policy applies to purchases made on https://geteaseupplanners.com and https://easeupplanners.com (the “Website”), operated by BIG DIGITAL COMMERCE LLC, a Wyoming limited liability company, with its registered address at 30 N Gould St, STE R, Sheridan, WY 82801, United States (“Company”, “we”, “us”, or “our”).

By purchasing from our Website, you agree to this policy.

1. Digital Products Only

All products sold on the Website are digital products delivered electronically. No physical items are shipped.

2. No Returns

Due to the nature of digital content, products cannot be returned once access has been granted.

3. No Refunds

All purchases are final.

Because our digital products are delivered instantly after purchase and access cannot be revoked, we do not offer refunds, exchanges, or cancellations under any circumstances.

By completing a purchase, you expressly acknowledge and agree that:

• You receive immediate access to digital content

• The product cannot be returned or revoked

• You waive any right to cancel or withdraw from the purchase to the extent permitted by law

4. Delivery Confirmation

Upon successful payment, customers receive access to their purchased digital products via:

• On-screen confirmation page and/or

• Email delivery to the address provided at checkout

This constitutes proof of delivery.

It is the customer’s responsibility to provide a valid and accessible email address. We are not responsible for delivery issues caused by incorrect email information or email provider filtering.

5. Technical Issues

If you experience any issues accessing your purchase, we will provide reasonable assistance to ensure you receive the product as intended.

Support is available at:
info@easeupplanners.com

Providing technical support does not constitute eligibility for a refund.

6. Unauthorized or Fraudulent Purchases

If you believe a purchase was made without your authorization, you must contact us immediately at info@easeupplanners.com so we can investigate.

We reserve the right to request verification and to deny claims that appear fraudulent or abusive.

7. Chargebacks and Disputes

By completing a purchase, you agree to contact us first to resolve any issue before initiating a chargeback or dispute.

Filing a chargeback without first contacting us may be considered a violation of these Terms and may result in restriction of future purchases.

We reserve the right to provide evidence of delivery, access logs, and agreement to this policy to payment processors in response to disputes.

8. Policy Updates

We reserve the right to update this Return & Refund Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

9. Contact Information

BIG DIGITAL COMMERCE LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States

Email: info@easeupplanners.com